FAQ

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Can I attend the event if I'm not staying at the hotel?

Yes. Events are open to the general public with a valid ticket. Guests staying at Apartamentos Bora Bora Ibiza have pool event admission included in their booking.

Where can I buy tickets?

Online, through the organiser's official ticketing platform (Fourvenues), linked from our website, and at the box office on the day of the event, subject to availability. Capacity is limited: we recommend buying in advance.

How much does a ticket cost?

If you are staying with us, admission is included. Please check the conditions.

Is there a discount or free access for hotel guests?

Yes: if you are staying at Bora Bora, your admission to the pool events is included. At check-in, reception will explain the identification system (wristband depending on the day).

Can I buy several tickets at once?

Yes, you can purchase tickets for companions through the same platform.

Can I leave and re-enter the event once inside?

The re-entry policy depends on each event and will be communicated at the entrance. In general, re-entry is not guaranteed once you have left the venue.

What time does the event start and finish?

Events run from 16:00 to 23:00. The exact door-opening time (16:00 or 17:00) may vary by event and will be indicated for each date.

What is the 2026 programme?

Please see the Events section of our website.

Can the announced artist or schedule change?

In exceptional cases and due to force majeure it could be modified; this will be communicated as far in advance as possible. Changes of artist do not entitle you to a refund unless the event is cancelled in full.

Do events take place even if it rains?

They are held outdoors in the pool area. In the event of adverse weather, the organiser will assess whether it goes ahead as normal, in reduced form, or is suspended, and will announce this via the website and social media.

Is the event held in the hotel pool?

Yes. The Bora Bora pool is the main stage, set up for each event with stage, sound and lighting. In addition, from 30 June we will have Ibiza Sónica Radio with its own studio at the hotel throughout the season.

Can I use the pool during the event?

During event hours the pool is reserved for the party and closed for swimming.

Is there a bar service? Is it included in the ticket?

Yes. On event days, the pool bar opens from 13:00 to 15:00 and during the event the party bar operates (16:00–23:00). On non-event days, the bar opens from 13:00 to 21:00 with background music. Consumption is not included in the ticket.

Is there a VIP area or table reservation?

Yes, there is a VIP area with table service. For reservations and prices, contact us before the event.

Is smoking allowed on the premises?

Only in the designated, signposted areas. Smoking is prohibited in the pool, bar and stage areas.

Is there a minimum age for entry?

Yes: 18 years. Official ID will be requested at the access control.

Can I bring my own food or drink?

Consuming outside food or drink is not permitted in the pool area or in the event venue. Guests staying with us may do so inside their apartment.

What items can't I bring to the event?

Glass bottles, cans, outside drinks, professional or large-format cameras, drones, folding chairs or any object that poses a risk. Access staff may confiscate them.

Is there security during the event?

Yes, at the entrances and inside the venue throughout the event. Security may deny or withdraw access in case of inappropriate behaviour.

Can a person with reduced mobility attend?

The establishment has adapted access. Contact us in advance and we will arrange access for you.

Are pets allowed?

No, except for duly accredited guide dogs.

Can I take photos and videos during the event?

Yes, for personal use and social media. By entering, you accept that the organiser or the hotel may take photographs or recordings for promotional purposes in which you may appear.

Can I record with a professional camera or drone?

Not without the organiser's prior and express authorisation. For press and coverage, contact the organiser.

How is my personal data handled if I buy a ticket?

In accordance with the GDPR. See the privacy policy on the ticketing platform (Fourvenues) and on the hotel website.

Can I cancel my ticket and get a refund?

In general, tickets are non-refundable except in the case of full event cancellation. Check the specific conditions at the time of purchase.

What happens if the event is cancelled?

The full ticket price will be refunded. The timeframe depends on the ticketing platform and will be communicated in due course.

What happens if I cancel my hotel booking but still want to attend the event?

The admission included for guests no longer applies. You may purchase a general ticket if available.

What benefits do guests have compared with the general public?

Admission to the pool events included, direct access from the hotel with no queues, and priority for VIP reservations.

Can I book only for the event nights?

Yes. Check our website for availability on the programme dates.

Will the event noise affect my rest?

The music ends at 23:00. The units furthest from the pool have less acoustic impact; let us know your preference when booking.

Is there a breakfast service?

Yes: a new continental breakfast PLUS served at the Bossa Mar restaurant from 09:00 to 12:30. Add it to your booking on our website for €9 per person per day (exclusive direct-booking price) or request it at reception during your stay for €18 per person per day.

How does it work if my booking includes breakfast?

At check-in, you will receive a stamped ticket with your details and the valid dates. You only need to present it at Bossa Mar within the established hours to enjoy your breakfast. The ticket is personal, valid for a single use and must be handed to the Bossa Mar staff at the time of service. If lost, it cannot be replaced or used on dates other than those indicated.

Where are the Apartamentos Bora Bora Ibiza located?

On the seafront of Playa d'en Bossa, Ibiza, a few minutes' walk from Ushuaïa and Hï. Address: Playa den Bossa. 07817 Sant Josep de Sa Talaia, Ibiza. Baleares

Where can I follow news about the events?

On Instagram and Facebook (@apartmentsborabora) and in the newsletter: programme, line-ups and the Events section of our website.

Advantages of booking with us

Beachfront apartments
Withpool
Music eventsStay with us, get in free
Adults onlyApartments
Breakfastoptional